Privacy Policy

This Privacy Notice explains what to expect when Grove Electrical Group collects and uses any personal information when you use this website and our wider services. We encourage you to read this notice carefully and if you’d like further clarification, please contact our team using the details below and we will be happy to assist.

Data Protection Officer
Grove Electrical Group Ltd
Unit 15, Kemp House
Brunel Road, Earlstrees Industrial Estate
Corby,
Northamptonshire
NN17 4AU
Phone: 01536 205940
Email: info@grove-electrical.com

Our promise to you

Grove Electrical Group is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely. This policy has been written in accordance with the General Data Protection Regulation (GDPR) and the advice and guidance as set out on the website of the Information Commissioner's Office (ICO). The GDPR strengthens your rights to privacy and gives you control over the personal information that organisations hold about you.

How we collect personal information

We may collect personal information in the following ways when you:

Contact us with an enquiry by telephone, email or social media;
Submit information via enquiry forms on this website;
Enter into a contract for our products and services;
Register to attend events at our offices;
Apply for a job to join our team.

The personal information we collect

We only provide business-to-business products and services.

When you enquire about our services on behalf of your company, we will collect information from you to enable us to respond to your enquiry. This will include your name, company name, position within the business, business address, a contact email address and a contact telephone number.

Any information which identifies you as an individual will be treated as personal data in accordance with the General Data Protection Regulation. We also collect other information you supply that is relevant to your enquiry, and will maintain records of your contact with us.

When you apply for a job with us, we will collect information from your application such as your name, address, email address and another other personal data you have supplied, typically within your own CV.

What we use your personal data for

We may use your name and contact telephone number and/or email address which identifies you as an individual, to enable us to respond to any enquiry you have made on behalf of your company about our products and services; to assist with a support request; to deliver training, workshops or other events; or to keep you informed of updates to your products and services. The lawful basis of contract applies to our processing and use of your personal data for these purposes.

If you apply for a job within our company, we will use the personal information you have supplied to enable us to be able to contact you to progress your application, which falls under the lawful basis of contract, as you would be taking initial steps to enter into a possible employment contract.

If you become an employee, we will collect and process information for the purpose of the ongoing administration of your employment and meeting our legal obligations regarding employees. This information will be processed and used under the lawful bases of both contract and legal obligation.

Direct business-to-business marketing communications will only be sent to contact methods that identify you as an individual if you have given your consent, and we will seek to refresh that consent at appropriate intervals.

Who we share your personal data with

We do not share your personal data with any other third parties except if you have given your consent, or if it is necessary to facilitate the provision of third party services you have requested on behalf of your company, or if we are required to do so by law.

Any personal data we collect relating to directors and employees of companies we do business with, or those who have enquired about our products and services, along with the details of job applicants and employees, is stored securely within our organisation. It is accessed only by appropriate Grove Electrical Group employees and used only for the purposes we have explained in the section above.

How long we keep your personal data

We may keep data that identifies you as an individual that relates to companies that we do business with. Information will be kept for the length of the contract, for as long as you are an appropriate contact at that company.

Personal data processed under consent and used for direct marketing purposes will be kept for as long as you consent to its processing. We will seek to refresh your consent at appropriate intervals, to ensure you are still happy for us to receive communications from us.

Your rights regarding your personal data

You have the right to request access to, rectification or erasure of that data, and to object to its processing. You can also withdraw direct marketing consent at any time if the contact details we hold for your business identifies you as an individual. If you wish to make any such requests please contact us in writing using the contact details at the top of this page.

If you wish to raise a concern about handling of your personal information by Grove Electrical Group or compliment what you think we have done well, please contact us using the details at the top of this page.

Changes to this Privacy Policy

Grove Electrical Group will review our privacy notice regularly and, where necessary, update our privacy information. This notice was last updated in May 2023.